Privacy Policy

1. Scope of This Policy

At J+H Automation Solutions ("J+H," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, www.jhautomationsolutions.com (the "Site"), contact us, request a quote, or apply for a position with our company. We encourage you to read this policy carefully to understand our practices.

This policy applies to information collected through the Site and through direct communications with us. It does not apply to information collected offline in the course of engineering, fabrication, or installation projects, which is governed by the confidentiality terms of our customer agreements.

2. Information We Collect

A. Information You Provide

• Contact and business information: name, email address, phone number, company name, job title, and any other details you submit through contact forms, request-a-quote pages, or email and phone communications.
• Project inquiry details: information you choose to share about your facility, equipment, or automation needs when requesting a consultation or quote.
• Job application information: resume details, work history, certifications, and contact information submitted when applying for a position (see Section 7).

B. Automatically Collected Information

When you visit the Site, we and our service providers (such as Google Analytics and Google Ads) may automatically collect:

• IP address
• Device type, operating system, and browser information
• Pages visited, time spent on the Site, and the referring website
• Approximate geographic location (city/region level)
• Clicks, scrolls, and other on-site behavior

This data is collected through cookies and similar technologies, is not used to personally identify you, and is used for analytics, security, and website improvement.

3. How We Use Information

We may use the information we collect to:

• Respond to your inquiries, quote requests, and service questions
• Prepare proposals and communicate about potential or ongoing projects
• Evaluate job applications and communicate with candidates
• Improve Site functionality, content, and user experience
• Deliver and measure advertising, including remarketing campaigns
• Analyze website traffic and usage patterns
• Protect the security and integrity of the Site
• Comply with legal obligations and enforce our Terms & Conditions

4. Cookies & Tracking Technologies

We use cookies and similar technologies (such as pixels and tags) to personalize your experience, remember preferences, measure site analytics, and support remarketing and advertising campaigns.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect some Site features. To opt out of Google Analytics measurement specifically, you can install the Google Analytics Opt-Out Browser Add-on.

5. Advertising & Analytics

We use Google Analytics to understand how visitors use the Site, and Google Ads (including remarketing features) to reach people who have visited the Site with relevant advertising on other websites. These services may use cookies and advertising identifiers to recognize your browser across sites.

You can control the ads you see and opt out of personalized advertising through:

• Google Ads Settings
• The Digital Advertising Alliance's opt-out tool at www.aboutads.info
• The Network Advertising Initiative at www.networkadvertising.org

6. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers: with third-party vendors that support our business — such as website hosting (Squarespace), analytics and advertising (Google), email, and form processing — who are permitted to use your information only to provide services to us.
• Legal requirements: when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, in which case personal information may be transferred as a business asset subject to this policy's protections.
• With your consent: in any other circumstance where you direct or authorize us to share your information.

7. Job Applicant Information

Information you submit through our Careers pages or otherwise in connection with a job application — including your resume, work history, certifications, and references — is used solely for recruitment purposes: evaluating your qualifications, communicating with you about openings, and completing pre-employment steps such as background checks and verification of eligibility to work in the United States (conducted with your authorization and in accordance with applicable law, including the Fair Credit Reporting Act where it applies).

J+H Automation Solutions is an Equal Opportunity Employer. Applicant information is not used to discriminate on the basis of any legally protected characteristic. If you require a reasonable accommodation during the application process, contact Human Resources at (479) 638-8398.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy — for example, to respond to and follow up on inquiries, to consider applicants for current or future openings, to maintain business records, and to comply with legal, tax, and accounting obligations. When information is no longer needed, we take reasonable steps to delete it or render it anonymous.

9. Data Security

We use industry-standard security measures to protect your information, including SSL/TLS encryption in transit and secure, professionally managed web hosting. Access to personal information is limited to personnel who need it to perform their roles.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. Please avoid submitting sensitive personal information (such as government ID or financial account numbers) through our website forms.

10. Your Rights & Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• The right to know what personal information we have collected about you and to request access to it
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt out of marketing communications at any time
• The right to opt out of targeted advertising (see Section 5)
• The right not to receive discriminatory treatment for exercising your privacy rights

To exercise any of these rights, contact us at sales@jhautomationsolutions.com or (479) 638-8398. We will verify your request and respond within the timeframe required by applicable law. We will not deny services, charge different prices, or provide a different level of quality because you exercised a privacy right.

11. Do Not Track

Some browsers offer a "Do Not Track" (DNT) signal. Because there is not yet a common industry standard for recognizing DNT signals, the Site does not currently respond to them. You can still control tracking through the cookie and advertising choices described in Sections 4 and 5.

12. Third-Party Websites

The Site contains links to third-party websites and platforms, including our pages on LinkedIn, YouTube, Facebook, and Instagram, and the websites of our strategic technology partners. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party site you visit.

13. Children's Privacy

The Site is a business-to-business website intended for a general adult audience. It is not directed to children under 13, and we do not knowingly collect or solicit personal information from anyone under 13. If you believe a child has provided us personal information, contact us and we will delete it.

14. United States Users

The Site is operated from the United States and is intended for users located in the United States. If you access the Site from outside the U.S., you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

16. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out: